ESCA SUMMER EDUCATIONAL CONFERENCE │ JUNE 27 - 30, 2027 │ EVERLINE RESORT & SPA LAKE TAHOE, CALIFORNIA
FAQ
FAQ
REGISTRATION
When will I receive my registration confirmation?
As soon as you complete your registration and payment, check your inbox for your confirmation & receipt. Registration confirmations and some event-related communications will be sent from no-reply@pheedloop.com. Be sure to check your spam or junk folder and add this email to your safe sender list.
What are the registration options for the conference?
- Full Conference Registration – ESCA Member – Discounted rate for ESCA members. Includes full access to all conference sessions, meals, networking activities, and receptions. *Please note that registration for the golf tournament requires an additional fee.
- Full Conference Registration – Non-Member – Available to industry professionals who are not ESCA members. Includes full access to all conference sessions, meals, networking activities, and receptions at a higher registration rate. *Please note, registration for the golf tournament requires an additional fee.
- Guest Registration – Required for any guest over the age of 21 attending the conference events. Includes select meals, networking activities, and receptions.
- Child Registration – Required for attendees under the age of 21 attending the conference events. Includes select meals, networking activities, and receptions.
*Please note that children under the age of 3 are complimentary
Is there an early-bird registration deadline?
Early-bird pricing is unavailable for this event. We offer pre-event pricing and on-site pricing at a slightly higher rate. See all pricing here.
When is the registration deadline?
You can register up until the event begins, including on-site registration. However, on-site registration comes with a higher fee, and hotel availability may be limited. To secure the best experience, we strongly recommend registering at least 30 days prior to the event.
Am I allowed to bring a guest or companion to the conference?
Full conference attendees are encouraged to invite guests or companions. To ensure their participation in daily activities, guests or companions must be registered and have a visible badge.
Do I need to register my guest or child separately?
Yes, all guests and children attending conference events must be registered and will receive a conference badge for access.
How can I add a guest or child to my registration?
Please go to the Registration page and pick the registration category, guest or child.
If you need assistance at any point, please reach out to events@esca.org.
How can I update my registration?
To update your registration, please reach out to events@esca.org.
What if I need to cancel?
We understand that sometimes things happen, and plans need to change. Please let us know right away at events@esca.org.
All cancellations are subject to a $75 administrative fee, and approved refunds will be processed within 30 days after the event according to the following schedule:
- 75+ days before the event – Full refund
- 15-74 days before the event – 50% refund
- 0-14 days before the event – No refund
SPONSORSHIP
I’m a sponsor. Where can I find my discount code?
Your discount code will be provided by the events team once your sponsorship is confirmed. If you haven’t received it, please reach out to sponsor@esca.org.
How do I use my sponsorship discount code?
Enter your discount code on the checkout page during registration. The discount will automatically apply to the qualifying registrations or items included in your sponsorship.
Can I use my sponsorship discount code for multiple registrations?
If your sponsorship includes multiple full conference registrations, you can use the discount code for each eligible registration.
What if I have additional registrations or items not covered by my sponsorship?
Any additional registrations or items beyond what your sponsorship covers can be paid for by credit card at checkout.
How can I learn about sponsorship opportunities for the Summer Educational Conference?
I’ve found a sponsorship opportunity that I’d like to pursue. How do I confirm my sponsorship and what are the next steps?
Once you’ve identified a sponsorship opportunity that aligns with your interests, simply reach out to us at sponsor@esca.org to confirm your interest. Our team will provide you with a sponsorship agreement and outline the next steps, including payment instructions, deadlines, and any additional details. We’ll work closely with you to ensure your sponsorship experience is seamless and successful.
ACTIVITIES & NETWORKING
Are there any networking events planned?
Yes, we focus on having several networking opportunities available each day for our participants. Please visit the Agenda page and use the funnel icon to filter activities and networking events.
How do I sign up for daily activities?
You can sign up for activities during registration. If you would like to update your selected activities, please contact events@esca.org.
Do any activities require an additional fee?
The Golf Tournament is the only activity that comes with a fee. All other activities are included in your registration.
Can I sign up for multiple activities at the same time?
We ask that attendees sign up for one activity per day. Certain activities may overlap, and to leave room for everyone at the conference, please only sign up for one afternoon activity per day.
How do I know if a specific activity is full?
Activities with limited availability will be clearly marked on the registration site as “Join Waitlist” when you attempt to sign up. If an activity is already full, we recommend adding yourself to the waitlist, and we’ll notify you if a spot becomes available.
Can I change or cancel my selected activity after registering?
Yes, please contact us at events@esca.org, and we’ll assist you with any changes.
How can I get to the golf course?
Complimentary transportation is provided for all resort guests to and from the golf course.
Transportation for the golf tournament will be arranged by ESCA through private shuttles.
HOTEL ACCOMMODATIONS
What is the official conference resort, and how can I contact them?
The iconic Fairmont Banff Springs will host the ESCA Summer Educational Conference.
- Address: 405 Spray Avenue, Banff, Alberta, Canada, T1L 1J4
- Phone: 1-833-762-6866
- To make your reservation, please use the official booking link.
- For assistance, feel free to reach out to us at events@esca.org.
What are the check-in and check-out times at the resort?
- Check-in: 4:00 PM
- Check-out: 12:00 PM
What is the resort's cancellation policy?
You can cancel your reservation up to 7 days prior to the event without penalty.
Is there a discounted room rate for conference attendees?
Yes, the discounted rate is automatically applied when booking through the reservation link. If you are calling in your reservation, please make sure to say you are with the ESCA Summer Educational Conference to receive your rooming discount.
Can I book a different hotel?
Absolutely. While we encourage attendees to stay at the designated conference hotel for convenience and networking opportunities, you're welcome to book alternative accommodations—such as another hotel or an Airbnb—that better suit your preferences or budget.
TRANSPORTATION
What is the nearest airport to the conference?
Fly Into Calgary International Airport (YYC)
- Closest major airport to Banff, served by most major airlines.
- Approximately a 90-minute scenic drive (130 kilometers or 87 miles) to Banff National Park.
Passport & International Travel Reminder
- Canada is an international destination
- Valid passport required
- Recommended passport validity: at least six months beyond travel dates
What are the recommended transportation options for getting to and from the conference venue?
The conference is located at the Fairmont Banff Springs Hotel. Conference attendees are welcome to drive or fly to the conference.
What are the transportation options for attendees flying into nearby airports?
-
- We’re excited to partner with Banff Airporter, our preferred travel partner, to make your journey from Calgary International Airport to Banff as smooth as possible.
ESCA Attendee Discount
- Enjoy Banff Airporter’s comfy, reliable shuttle service, which runs 11 times daily, so you can land and relax on your own schedule.
- 15% off shuttle service
- Promo Code: ESCALATE
- Valid for travel: June 23 – July 3, 2026
To book your shuttle:
-
- Head to Banff Airporter and click Book Now.
- Fill in your travel details.
- When you reach the final payment page, enter the promo code ESCALATE into the “Promo Code?” box, and your discount will be applied.
Booking note: Shuttles can fill up fast, so book at least a month in advance to guarantee availability.
Are there any parking options available for attendees driving to the conference venue?
- Overnight self-parking is available in a secured garage at $25 CAD per night/per vehicle.
- Valet charges are $37 CAD per night/per vehicle.
What if I want to drive myself to the conference?
If you prefer to drive, all major rental car companies operate at Calgary International Airport, with additional options available in Banff.
On-site Rental at Fairmont Banff Springs:
- Hertz (403) 762-2027
Other Banff Locations:
- Avis Rent-A-Car (403) 762-3222
- Enterprise (403) 762-2688
- Budget Car & Truck Rental (403) 226-1550
There are over 300 parking spots available in the Fairmont Banff Springs Parkade at an hourly rate.
Park Entrance Pass Required
- Vehicles entering Banff National Park require a park pass
- Passes available online or at park gates.
EMERGENCY PROCEDURES
What should I do in an emergency during the conference?
In any life-threatening emergency, call 911 immediately.
For non-critical situations, ESCA staff are in close contact with attendees and the hotel and will send updates via the conference chatbot and app push notifications. Make sure you're signed up for both services before arriving in Banff.
Emergency Quick Reference Guide
Venue General Security Info
Access the Venue General Security Info here.