FAQ
FAQ
REGISTRATION
When will I receive my registration confirmation?
As soon as you complete your registration and payment, check your inbox for your confirmation & receipt. Registration confirmations and some event-related communications will be sent from no-reply@pheedloop.com. Be sure to check your spam or junk folder and add this email to your safe sender list.
What are the registration options for the conference?
- Full Conference Registration – ESCA Member – Discounted rate for ESCA members. Includes full access to all conference sessions, meals, networking activities, and receptions. *Please note that registration for the golf tournament requires an additional fee.
- Full Conference Registration – Non-Member – Available to industry professionals who are not ESCA members. Includes full access to all conference sessions, meals, networking activities, and receptions at a higher registration rate. *Please note, registration for the golf tournament requires an additional fee.
- Guest Registration – Required for any guest over the age of 21 attending the conference events. Includes select meals, networking activities, and receptions.
- Child Registration – Required for attendees under the age of 21 attending the conference events. Includes select meals, networking activities, and receptions.
*Please note that children under the age of 3 are complimentary
Is there an early-bird registration deadline?
When is the registration deadline?
You can register up until the event begins, including on-site registration. However, on-site registration comes with a higher fee, and hotel availability may be limited. To secure the best experience, we strongly recommend registering at least 30 days prior to the event.
Am I allowed to bring a guest or companion to the conference?
Full conference attendees are encouraged to invite guests or companions. To ensure their participation in daily activities, guests or companions must be registered and have a visible badge.
Do I need to register my guest or child separately?
Yes, all guests and children attending conference events must be registered and will receive a conference badge for access.
How can I add a guest or child to my registration?
Please go to the Registration page and pick the registration category, guest or child.
If you need assistance at any point, please reach out to events@esca.org.
How can I update my registration?
To update your registration, please reach out to events@esca.org.
What if I need to cancel?
We understand that sometimes things happen, and plans need to change. Please let us know right away at events@esca.org.
All cancellations are subject to a $75 administrative fee, and approved refunds will be processed within 30 days after the event according to the following schedule:
- 75+ days before the event – Full refund
- 15-74 days before the event – 50% refund
- 0-14 days before the event – No refund
SPONSORSHIP
I’m a sponsor. Where can I find my discount code?
How do I use my sponsorship discount code?
Enter your discount code on the checkout page during registration. The discount will automatically apply to the qualifying registrations or items included in your sponsorship.
Can I use my sponsorship discount code for multiple registrations?
What if I have additional registrations or items not covered by my sponsorship?
Any additional registrations or items beyond what your sponsorship covers can be paid for by credit card at checkout.
How can I learn about sponsorship opportunities for the Summer Educational Conference?
I’ve found a sponsorship opportunity that I’d like to pursue. How do I confirm my sponsorship and what are the next steps?
Once you’ve identified a sponsorship opportunity that aligns with your interests, simply reach out to us at sponsor@esca.org to confirm your interest. Our team will provide you with a sponsorship agreement and outline the next steps, including payment instructions, deadlines, and any additional details. We’ll work closely with you to ensure your sponsorship experience is seamless and successful.
ACTIVITIES & NETWORKING
Are there any networking events planned?
How do I sign up for daily activities?
Do any activities require an additional fee?
Can I sign up for multiple activities at the same time?
How do I know if a specific activity is full?
Can I change or cancel my selected activity after registering?
How can I get to the golf course?
HOTEL ACCOMMODATIONS
What is the official conference resort, and how can I contact them?
What are the check-in and check-out times at the resort?
- Check-in: 4:00 PM
- Check-out: 12:00 PM
What is the resort's cancellation policy?
You can cancel your reservation up to 7 days prior to the event without penalty.
Is there a discounted room rate for conference attendees?
Yes, the discounted rate is automatically applied when booking through the reservation link. If you are calling in your reservation, please make sure to say you are with the ESCA Summer Educational Conference to receive your rooming discount.
Can I book a different hotel?
Absolutely. While we encourage attendees to stay at the designated conference hotel for convenience and networking opportunities, you're welcome to book alternative accommodations—such as another hotel or an Airbnb—that better suit your preferences or budget.
TRANSPORTATION
What is the nearest airport to the conference?
Fly Into Calgary International Airport (YYC)
- Closest major airport to Banff, served by most major airlines.
- Approximately a 90-minute scenic drive (130 kilometers or 87 miles) to Banff National Park.
Passport & International Travel Reminder
- Canada is an international destination
- Valid passport required
- Recommended passport validity: at least six months beyond travel dates
What are the recommended transportation options for getting to and from the conference venue?
The conference is located at the Fairmont Banff Springs Hotel. Conference attendees are welcome to drive or fly to the conference.
What are the transportation options for attendees flying into nearby airports?
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- We’re excited to partner with Banff Airporter, our preferred travel partner, to make your journey from Calgary International Airport to Banff as smooth as possible.
ESCA Attendee Discount
- Enjoy Banff Airporter’s comfy, reliable shuttle service, which runs 11 times daily, so you can land and relax on your own schedule.
- 15% off shuttle service
- Promo Code: ESCALATE
- Valid for travel: June 23 – July 3, 2026
To book your shuttle:
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- Head to Banff Airporter and click Book Now.
- Fill in your travel details.
- When you reach the final payment page, enter the promo code ESCALATE into the “Promo Code?” box, and your discount will be applied.
Booking note: Shuttles can fill up fast, so book at least a month in advance to guarantee availability.
Are there any parking options available for attendees driving to the conference venue?
- Overnight self-parking is available in a secured garage at $25 CAD per night/per vehicle.
- Valet charges are $37 CAD per night/per vehicle.
What if I want to drive myself to the conference?
If you prefer to drive, all major rental car companies operate at Calgary International Airport, with additional options available in Banff.
On-site Rental at Fairmont Banff Springs:
- Hertz (403) 762-2027
Other Banff Locations:
- Avis Rent-A-Car (403) 762-3222
- Enterprise (403) 762-2688
- Budget Car & Truck Rental (403) 226-1550
There are over 300 parking spots available in the Fairmont Banff Springs Parkade at an hourly rate.
Park Entrance Pass Required
- Vehicles entering Banff National Park require a park pass
- Passes available online or at park gates.
EXHIBITORS
Who can exhibit at the Summer Educational Conference?
What are the benefits of exhibiting?
Exhibitors gain direct access to industry leaders, dedicated show floor time each morning and during breaks, a 30-second video in the break slides, brand exposure through our website, digital materials, onsite signage, and listing on the exhibitor page.
How do I get a booth?
Please purchase your booth during the registration process un. Register here.
What is included in the exhibitor package?
Included in the 8×10 booth package
- One (1) 6’ draped table
- Two (2) chairs
- Pipe and drape, back wall, and side rails
Standard wifi - Company name listed on event website
Company logo included in pre-event messaging - Opportunity to provide one (1) item for the attendee bag
See all the information on the Exhibitors page.
When and where do exhibitors set up?
Move In: Sunday, June 28, 2026, 8:00 AM – 5:00 PM
Exhibit Hours:
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Monday, June 29: Morning & break periods
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Tuesday, June 30: Morning & break periods
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Wednesday, July 1: Morning & break periods
(Exact exhibit hours will be shared closer to the event.)
Move out: Wednesday, July 1, 2026, 12:00 PM – 7:00 PM
If you have any additional questions, please contact Rachel Rodean at rachel@esca.org.
Can I ship materials in advance?
Yes, please fill out the Exhibitor Submission Form for more details.
Can I provide giveaways or promotional materials?
Yes! Giveaways and promotional materials are encouraged to attract attendees to your exhibit space.
How does the 30-second video in the break slides work?
To provide maximum visibility and impact for your brand, exhibitors may submit promotional content that will be displayed on screen during conference breaks throughout the event.
You may submit either:
- One slide (standard presentation aspect ratio, 16:9) to be included in the rotating break slideshow.
- One video up to 30 seconds that will be played during break periods.
Submission Deadline: Friday, June 12, 2026.
Use this Exhibitor Submission Form.
Who can I contact if I have additional questions about exhibiting?
For any additional questions about exhibiting, please contact Rachel Rodean at rachel@esca.org.
Can I add an exhibit booth after registering?
Yes! If you’ve already completed your registration but would now like to secure an exhibit booth, please reach out to Rachel Rodean at rachel@esca.org for assistance.